Privacy Rights, Copyright Holders’ Rights, and the Internet

A recent decision of the Federal Court of Canada in a motion brought by Voltage Pictures LLC in a copyright infringement case provides an interesting insight into the way in which the Court will balance privacy rights, on the one hand, and the rights of copyright holders on the other hand.

Voltage owns the copyright in a number of popular movies, including The Hurt Locker.  In this case, Voltage had a complaint about the unauthorized copying and distribution of its movies by about 2,000 subscribers of an Internet Service Provider (ISP) known as TekSavvy Solutions Inc.  Since Voltage knew that the activity was going on but did not know the names and addresses of the subscribers involved in it, Voltage brought a motion to the Court for what is referred to as a Norwich Order.  This is an order that requires people who are not parties to a lawsuit to be made to either provide information or attend for an examination for discovery.  This order was sought against TekSavvy, to force it to provide the names and addresses of these 2,000 subscribers to Voltage so that Voltage could sue them.

TekSavvy took no position on the motion.  However, by order of the Court, the Samuelson-Glushko Canadian Internet Policy and Public Interest Clinic (CIPPIC) intervened to provide arguments and evidence to help the Court by putting the dispute into an appropriate context.

Essentially, the CIPPIC took the position that Voltage’s true intentions were not motivated by concerns about copyright infringement.  Rather, Voltage was interested mainly in intimidating individuals into quick settlements by issuing demand letters and threatening litigation.  The CIPPIC argued that most individuals put into that position would make payments whether they were involved in unauthorized copying and distribution or not.

The CIPPIC also insisted that TekSavvy should not be required to release any information because this would infringe on the privacy rights of its subscribers and might affect the scope of protection offered to anonymous on-line activity.  Furthermore, this type of order might serve as a precedent for the Court to order information about whistle-blowers and other confidential sources of documents made public in the public interest.

The case involved the need to strike the right balance between competing interests.  The Court had to determine whether or not this was something more than a fishing expedition on the part of Voltage, and particularly whether there was a real prospect of these subscribers having been involved in an improper activity.  As the Court said, “privacy considerations should not be a shield for wrongdoing” provided, of course, that the protection of copyright is the sole motivating factor supporting the request for the order.

In the result, the Court decided that Voltage’s rights as a copyright holder outweighed the privacy interests of the subscribers, and the order was granted.

This case has very important ramifications for copyright owners as well as those breaching the rights of copyright owners on the internet by improperly downloading movies and other forms of entertainment on the assumption that their identities will never be disclosed.  As this case demonstrates, such individuals cannot assume that they will remain anonymous and immune from having to account for their actions.

The Further Development of Ontario’s Summary Judgment Rule

Several weeks ago, I posted an article about the decision of the Supreme Court of Canada in Hryniak v. Mauldin, et al., and indicated that in my view this case represented a momentous shift in Ontario’s law on summary judgment.

Further cases released since that time have confirmed my view. I believe that we are approaching a point at which summary judgment motions will become the norm and trials the exception.

The most recent pronouncement in this regard, released several days ago, is the decision of Mr. Justice Corbett in Sweda Farms v. Egg Farmers of Ontario. In that case, a factually complex claim in which the plaintiff alleged that it had been the victim of a conspiracy, that it had suffered losses as a result of the misuse of confidential information, that it had been the victim of violations of the Federal Competition Act, and that it was entitled to damages for both breach of contract and unjust enrichment would never, under the old regime, have been considered a candidate for a summary judgment ruling in favour of either party and on any basis.

However, that is no longer the case.

Leaving the facts aside, the important part of the decision for our purposes has to do with the manner in which Justice Corbett analysed the results of the Hryniak case. In his view, that case:

“… provides a basis for a sort of reverse engineering of this motion, one that may be of great use in summary judgment motions in general. The Supreme Court of Canada is clear that the motions court should ask itself why it should not grant summary judgment”
[emphasis added]

The Court goes on to say that where the motion fails, the Court’s answer to that question “will become an agenda for the case up to its final disposition, in most cases, by the judge who presided on the motion for summary judgment.”

In the past, motion court judges have looked at voluminous motion records, raised their eyebrows and wondered how it could ever be possible to conclude, on the basis of such a significant amount of evidence, that the outcome of a case was beyond doubt. It is clear that this is no longer a relevant consideration. As the Court in this case said, “summary judgment motions come in all shapes and sizes, and this is recognized in the Supreme Court of Canada’s emphasis on ‘proportionality’ as a controlling principle for summary judgment motions. This principle does not mean that large complicated cases must go to trial while small single issue cases should not.” At the end of the day, a judgment will be rendered if it can be done fairly and justly without a trial, and a formal trial is no longer to be “the yardstick by which the requirements of fairness and justice are measured.”

To reiterate a sentiment that I expressed previously, the consequences of this new regime for litigants cannot be understated. While summary judgment motions were once the exception, it appears to me that they will now become commonplace. At the same time, of course, this will mean that the evidence that will be required either to prove a claim, or to prove that a claim has no merit, will now have to be generated at a very early stage in the proceeding rather than later in the process and usually after the completion of examinations for discovery and the exchange of undertakings.

Accordingly, and at its most basic, it now appears that the expense to which litigants can expect to be put near the outset of a matter is going to increase very substantially. At one time, intensive trial preparation commenced within the weeks preceding a scheduled trial. At that point, the meters began running almost continuously and the costs to a litigant of getting ready for trial began to mount. However, up to that point, the extent to which litigants were put to expense depended not only on the complexity of a matter but also on the willingness of counsel to expend the time necessary to prepare every minute aspect of a case any sooner than he or she had to do so.

This may no longer be the case. Even though summary judgment motions generally take place early on in a proceeding, and often before examinations for discovery, it is clear that the motions court will require a full evidentiary record in order to deal with a matter. In the Sweda Farms case, the Court found that the plaintiff had failed to provide it with sufficient hard evidence to justify its position. It asserted that it would be calling nearly 100 witnesses at trial but as at the date of the motion, it was found not to be able to put forward sufficient evidence to justify its position.

Accordingly, Sweda‘s claim was dismissed summarily. This is not withstanding the fact that as Courts have noted in the past, conspiracy claims by their very nature involve investigation and the generating of evidence usually not known to a plaintiff until after the completion of the discovery process.

Looking at the situation from a different perspective, I have for many years lamented the fact that pressure on litigants and their counsel to settle cases, relentless as it has been, has made it exceedingly difficult for parties and their lawyers wishing to go to trial to actually do so. This may have significant advantages for a number of litigants, who should be taking a serious look at settlement early on. However, a reduction in the number of matters going to trial does have some negative repercussions.

Firstly, while much of the law governing citizens of Ontario are contained in statutes, as much or more is reflected in jurisprudence. The fewer the number of matters that go to trial, the less guidance that becomes available to us all as to what our rights and obligations are, as society evolves.

Secondly, I am becoming increasingly aware of young and perhaps not so young lawyers in this province who wish to become proficient advocates, having fewer and fewer opportunities to actually go to trial and learn how to advocate. Fewer trials means fewer opportunities for professional growth. As a result, when matters ultimately do go to trial, to the extent that this ever happens, litigants are not as well represented as they might otherwise have been.

In my view, these trends will now be accelerated as a result of the change in the law of summary judgment. One can only hope that the positives will outweigh the negatives over the long haul.

The Latest on Restrictive Covenants in Partnership Agreements

The recent decision of the Court of Appeal in Greenaway vs Sovran brings forward an interesting point about the enforceability of a restrictive covenant in a partnership agreement involving only two partners.

In this case, the parties were partners with each other in an accounting practice that operated for over 20 years. They carried on practice in two separate locations, each partner working out of a different city in Ontario. There were no other partners.  The partnership agreement was poorly drafted, having been prepared without legal advice by one of the parties based on a precedent that he had obtained at a conference in the United   States (I pause to note that in my experience, this type of thing happens with alarming frequency – even among professionals).

The agreement contained a covenant providing that where a party withdraws from the partnership, that party will suffer a reduction in his capital account by 500% of the average fees billed by the firm to clients who transfer their files to him within the following 24 months. The Court characterized this as a “restrictive covenant”.

In this case, Greenaway gave notice to Sovran that Greenaway would be retiring from the partnership.  He subsequently provided a further notice confirming that he was retiring from the firm, and giving notice of his intention to dissolve the partnership as of the date of his retirement.

The date came and went.  Both parties continued to provide accounting services to what were essentially former clients of their partnership.

Sovran took the position that Greenaway was subject to the restrictive covenant, so that his capital account now reduced by $1 million given the number of clients who transferred their files to him after the dissolution of the firm. Greenaway took the opposite position and the matter was dealt with by way of Application.

Greenaway took the position that the dissolution of the partnership prevented Sovran from trying to enforce any covenant against him. Sovran responded by pointing to a clause in the agreement stating that the “interest of the firm should take precedence over the interest of an individual,” suggesting that this meant that there was in contemplation a continuing business entity following the departure of a partner which would be entitled to the protections contained in the restrictive language in the agreement.  The Application judge found that Greenaway had indeed withdrawn from the partnership triggering the clause in the agreement that reduced his capital account.

The Court of Appeal disagreed. As far as the Court of Appeal was concerned, the agreement between the parties was intended to apply to multiparty partnerships and not a partnership of two. Greenaway’s withdrawal coincided with the dissolution of this two-member firm at which point, according to the Court of Appeal, the firm ceased to exist and the parties were free to pursue their own practices without any reduction in Greenaway’s capital account. There was no contractual term preventing them from doing so and if either had wished to include a specific term permitting one partner to prohibit the other from competing, which could have been done. In the absence of such a provision, the Court felt that it was reasonable to conclude that the partners should be limited to their common law and statutory rights in the event of dissolution and nothing more. Otherwise, an unhappy partner would have to choose between remaining handcuffed to the other partner or quitting the partnership and, for practical purposes, leaving the entire business to the other partner.

This is an important case for partnerships involving no more than two partners. It demonstrates the care that must be taken in drafting any provisions in an agreement intended to govern the relationship between the parties if the partnership is dissolved. If proper care is not taken, the parties run the risk that upon the dissolution of the partnership, covenants of a restrictive nature contained in their agreement may be unenforceable.

The Latest on Punitive Damages in Wrongful Dismissal Cases

The recent decision of the Ontario Court of Appeal in The Estate of Pate v. The Corporation of the Township of Galway-Cavendish and Harvey provides interesting insights into the current state of the law on awards of punitive damages in wrongful dismissal cases.  The rather tragic facts of the case also provide useful guidance to employers inclined to take a heavy-handed approach with terminated employees.

Pate was employed as a building inspector for the defendant Township for almost 10 years until March 1999 when he was fired. The Township claimed that it had uncovered discrepancies regarding building permit fees for which Pate was responsible.  Pate was never provided with particulars of these allegations, but the chief building official told Pate that if Pate resigned, the Township would not contact the police.  Pate refused to resign.

After the termination, the chief building official turned some information over to the police.  The investigating officers were reluctant to lay charges but the Township exerted pressure on the higher-ups in the police organization and charges were laid.  Pate had to go through a four-day criminal trial before being acquitted in 2002.  He then sued for damages for wrongful dismissal and malicious prosecution and requested punitive damages.

Unfortunately for Pate, the criminal proceedings were the subject of considerable media coverage.  According to the Court, he remained in the public spotlight from the date of his dismissal in 1999 until his acquittal in 2002.  He never obtained another job in the municipal field again and he died in 2011.

The question as to whether or not Pate had been wrongfully dismissed was never really an issue.  The Township acknowledged its liability for this early on and paid Pate damages equivalent to 12 months’ pay based on a negotiated agreement.  The interesting aspect of the case had to do with the claim for punitive damages.

Punitive damages have always been available in both tort and contract cases in Ontario.  Historically, however, they have been very difficult to obtain.  The tests employed by the Court have included words such as “malicious” and “high handed”.  Historically, such damages have rarely been awarded in straight business disputes.  They seem to be awarded much more frequently in two types of cases: claims against insurance companies and wrongful dismissal cases.

An award of punitive damages is unlike any other type of award.  Other awards are intended to compensate an injured party for losses suffered because of the wrongful conduct of the defendant.  Punitive damages do not involve any aspect of compensation.  Instead, they are meant to punish the wrongdoer for behaviour of which the Court strongly disapproves.  In the words used in the jurisprudence, the objectives of awards of punitive damages are “retribution, deterrence, and denunciation”.

This means that the amount to be awarded for punitive damages, if any, is conditioned on two factors.  The first factor, of course, involves the question of just how bad the defendant’s conduct actually was.  The second factor has to do with the defendant’s financial means.  After all, if the point of the award is to deter a party from repeating this type of conduct, an award of $100,000 may be very meaningful (and have a high deterrent value) to a middle class individual but completely meaningless to a major multi-national corporation.  In the latter case, a much larger award may be appropriate.

In this case, the conduct of the Township went well beyond its urging the police to take action.  The Court also found that the Township had uncovered evidence in the course of its own investigation that was in Pate’s favour.  The Township deliberately refrained from sharing that information with the police.  That fact demonstrated the type of malice that justified not only an award of punitive damages but also an award of damages for malicious prosecution.

At the trial level, Pate was awarded punitive damages of $25,000.  Pate appealed to the Court of Appeal, arguing that this figure was too low.  The Court of Appeal sent the case back to the trial judge for a new trial on the issue.  After the re-trial, the trial judge increased the award of punitive damages from $25,000 to $550,000.  The Township then appealed that decision.

On appeal before three Court of Appeal judges, one of the judges saw nothing wrong with the new figure.  The other two judges disagreed, although not significantly, and reduced the award to $450,000.

While there has always been a wide range of punitive damages in wrongful dismissal cases, there has been a low average award of about $25,000 in most cases although some have exceeded that by a considerable amount.  In other cases of breach of contract, misrepresentation or other such torts, the average has been about $50,000.  In cases involving the denial of insurance claims, much higher amounts have been awarded; in one case that was ultimately decided by the Supreme Court of Canada, $1 million was awarded.

In this case, considering the blameworthiness of the misconduct, Pate’s vulnerability, the harm caused to him, the total amounts awarded to him and the warrant for punishment, the Court had no difficulty determining that the award should be towards the high end of the spectrum.

Employers are typically in the driver’s seat in these matters.  Employees tend to be vulnerable and there are many employers who cling to the idea that they can act with impunity in terminating employment.  While it is true that as a general principle, subject to the existence of an employment agreement, an employer can terminate employment at will (provided that the employer provides reasonable notice or pay in lieu of notice), that does not mean that an employer can behave in an outrageous manner.  Employers failing to appreciate this may well find themselves on the wrong end of a substantial punitive damages award.

Ontario Franchise Legislation – Tough Times for Franchisors

As any Ontario franchisor will tell you, the last few years have not been a walk in the park for owners of franchise systems. The current legislation in Ontario, known as the Arthur Wishart Act (Franchise Disclosure), 2000, has very strict rules about the type of disclosure that a franchisor (one who grants a franchise) must make to a perspective franchisee (one who is granted a franchise).  While that is fair and understandable, the Act also contains provisions which impose a significant penalty or disadvantage on a franchisor for even the most technical violation.

As an example, if the disclosure material contains the slightest deficiency, a franchisee can operate its business for up to two years before deciding whether or not to terminate the franchise agreement.

If the franchisee decides to terminate on that basis, it is entitled to receive back from the franchisor all of the money paid to the franchisor for the franchise rights including any money paid for equipment purchased for use in the business. Obviously, that equipment has to be returned.

The recent case of 2189205 Ontario Inc. v. Springdale Pizza Depot Limited deals with the question of the franchisor’s obligation to re-purchase equipment when the equipment itself is in poor condition.

In this case, the franchisor was ordered to pay compensation to the franchisee in a substantial amount for certain supplies and equipment payable upon the return of that equipment.

The franchisee had kept almost all of these items in storage in a barn in rural Ontario since 2009. It was now prepared to deliver this material to the franchisor in exchange for payment.

The franchisor argued that the franchisee was “unable” to return the supplies and equipment because of their poor condition given that they had been in storage for almost five years. The franchisor argued that the poor condition was at least partially as a result of what it alleged was improper removal and storage by the franchisee.

The Court ruled in favour of the franchisee. It determined that under the legislation, equipment has to be repurchased regardless of its condition. The Court considered that the legislation is remedial in nature and contains no duty on a franchisee to mitigate its damages. As a franchisee is entitled to be made whole, and as there was no evidence in this case of any deliberate acts of damage to the equipment by the franchisee, it was entitled to repayment of the entire purchase price. Its condition was irrelevant.

The legislation is indeed remedial in nature. It came into force as a result of an enormous amount of abuse heaped on unwitting and vulnerable franchisees by unscrupulous franchisors. However, cases like this must make one wonder as to whether or not the legislation simply goes too far.

The Latest from the Supreme Court of Canada on Summary Judgments

On January 23, 2014, the Supreme Court of Canada released its reasons in Hryniak v. Mauldin.  The case continues the current trend of lowering the bar on the test for summary judgments.

The Court made a number of observations about the fact that most people cannot afford to take matters to trial, the importance of ensuring access to justice for all Canadians, and the fact that such access must be provided in a timely way.  Accordingly, according to the Court, “summary judgment rules must be interpreted broadly favouring proportionality and fair access to the affordable, timely and just adjudication of claims.”

The Court went on to suggest that even in its current interpretation of Rule 20 of the Rules of Civil Procedure, the Ontario Court of Appeal has set the bar too high.

To summarize, until not very long ago, summary judgments were generally reserved to cases which were absolutely clear cut, and in which there were no credibility issues to be resolved.  Any case that involved questions of credibility had to go to trial so that live witnesses could testify and judges could decide who to believe.

The rule on summary judgments was subsequently amended and its interpretation broadened by the Court of Appeal.  As a result, motion judges were empowered to make findings of credibility and issue summary judgments where they were satisfied that they had a “full appreciation” of the facts and the issues.  In such cases, they could make those decisions without putting the parties to the expense and delay involved in conducting a trial.

The Supreme Court of Canada now seems to be suggesting that motion judges can make these decisions without necessarily having the full appreciation of the facts.  The Court has to govern itself on the basis of proportionality and “the proportionality principle means that the best form for resolving a dispute is not always that with the most pain staking procedure”.  If the process is disproportionate to the nature of the case, there will not be a fair and just result.

Accordingly, judges are to make findings of fact unless it is in the interest of justice that the matter go to trial.  If the judge feels that he or she can “fairly and justly adjudicate a claim”, it will generally be deemed appropriate for him to do so and not against the interest of justice for this to be done.  If a party insists that oral evidence must be obtained in order for there to be a fair and just adjudication, that party now has the obligation to demonstrate why this is true.

In other words, the onus has shifted completely.  It is no longer necessary for a party seeking a summary judgment to show that oral evidence is not necessary.  Rather, the responding party must now demonstrate why oral evidence is necessary.

In my view, this is a fundamental shift in approach.  The Supreme Court of Canada seems to be saying that to the extent possible, the days of protracted and expensive litigation are over, to the extent possible.

The Latest on Driving with a Cell Phone

Ontario is one jurisdiction with legislation prohibiting people from driving while using a cell phone.  While the legislation appears clear, some ambiguity may have developed concerning the precise limits of the prohibition.  That ambiguity has now been resolved by the recent Ontario Court of Appeal case of Her Majesty the Queen v. Kazemi.

In that case, the accused was driving home from work alone.  While stopped at a stop light, a policeman saw her with her cell phone in her hand.  The evidence before the Court was that the cell phone had been on the seat but that it had dropped to the floor of the car while she was driving.  When she got to the red light, she picked it up and that is when the policeman saw her.

The legislation prohibits people from driving “while holding or using a hand-held wireless communication device…”.  The issue was whether or not the accused was “holding” the cell phone for the purposes of this section.

At trial, the judge determined that her admission that she had the cell phone in her hand was sufficient to merit a conviction.

She appealed to the Ontario Court of Justice.  The appeal judge dismissed the charge.  He found that there would have to be some sort of sustained physical holding of the phone in order to meet this requirement and that the momentary handling that took place in this case was not sufficient.

The Crown appealed to the Court of Appeal.  The Court of Appeal restored the conviction after considering the current law on statutory interpretation and the Oxford dictionary definition of “to hold”.  The Court determined that the interpretation of “holding” best ensuring the attainment of the legislation’s objective, which is to protect people using Ontario’s roads, simply involves having a grip on a phone without any reference to the amount of time involved.

The Court also quoted the Minister of Transportation describing the purpose of the legislation this way in a speech in Parliament:

Our eyes-on-the-road, hands-on-the-wheel legislation aims to stop the use of hand-held wireless communication devices such as cellphones while driving.  The goal is not to inconvenience people but to make our roads safer for them and for everyone else who shares our roads.  For safety’s sake, drivers should focus on one thing and one thing only: driving.

So there you have it.  If you are driving and you are seen by a policeman with a cell phone in your hand, regardless of the circumstances or the length of time that you hold it, you are guilty of an offence.  This is because Parliament has determined that drivers must focus on one thing and one thing only, namely driving.  Speaking for myself I will certainly keep this in mind the next time I pass a drive-thru window at a quick service restaurant and drive away, as the law allows me to do, with a sandwich in one hand and a cup of coffee in the other.