The recent case of Fernandes v. Penncorp Life Insurance Company provides useful and interesting insights into the obligations of insurers to pay up under disability insurance policies, and the consequences of any failure to act reasonably in dealing with disability insurance claims.
The Plaintiff was an immigrant to Canada with limited education and limited intellectual capability. He obtained employment as a bricklayer, ten to twelve hours per day for six or seven days per week for many years. The work was very demanding physically, requiring strength and endurance. In December, 2004, he fell from a scaffold from a height of about eight feet. He was badly injured to the extent that he could not return to work.
If common care and prudence would require an insured from working at his business or occupation in order to recuperate or prolong his life, he will be considered to be totally disabled within the meaning of an insurance policy.
He made a claim under his disability insurance policy. The insurer, Penncorp, refused to pay and the Plaintiff sued.
The Plaintiff’s policy entitled him to benefits for two years if he was unable to work at his own occupation and further benefits thereafter if he was disabled from working at any occupation for which he was reasonably suited by education, training or experience. In this case, Penncorp agreed that for the first two years following the Plaintiff’s injury he was unable to work as a bricklayer and paid him for the two years. It refused to pay any further.
Penncorp made its decision to stop paying on the basis that after two years, the Plaintiff was now capable of doing other work. It appears from the case that Penncorp relied primarily on surveillance video tape obtained by its investigators. Between August, 2005 and February, 2010, the investigators conducted surveillance on nineteen different days showing the Plaintiff performing such activities as lifting a wheelbarrow in and out of a truck, shovelling earth in and out of a wheelbarrow, and carrying boxes out of a house. As far as Penncorp was concerned, this was an indication that the Plaintiff was not totally disabled within the meaning of the policy. Continue reading